FAQs – Country Bean

Chat with us on our website or drop us an email on support@countrybean.in mentioning your order number and we will be happy to help. Please note that requests for changes or cancellations must be made before the order is dispatched. Once the order is dispatched, we will not be able to modify or cancel your order.

Refunds are typically processed within 7 days from the date of cancellation. If you do not receive your refund within 7 working days, please chat with us or email us at support@countrybean.in. 

Please email us an image of the product received along with your order number on support@countrybean.in. We will be happy to send you a replacement. 

Did we miss an item in your order? Please email us on support@countrybean.in along with your order number. We will be happy to resolve this for you. 

Unfortunately, we do not accept returns on food and beverage products. If you receive a broken or damaged product, please email us on support@countrybean.in and we will be happy to send you a replacement. 

Please email us an image of the broken/damaged product along with your order number on support@countrybean.in within 48 hours of delivery. We will be happy to send you a replacement. 

Chat with us on our website or drop us an email on support@countrybean.in mentioning your order number and we will be happy to help. Please note that requests for changes or cancellations must be made before the order is dispatched. Once the order is dispatched, we will not be able to modify or cancel your order. 

Refunds are typically processed within 7 days from the date of cancellation. If you do not receive your refund within 7 working days, please chat with us or email us at support@countrybean.in.  

Occasionally shipments may get damaged during courier handling. Please email us an image of the broken/damaged product along with your order number on support@countrybean.in within 48 hours of delivery. We will be happy to send you a replacement. 

Please email us an image of the product received along with your order number on support@countrybean.in. We will be happy to send you a replacement.  

Did we miss an item in your order? Please email us on support@countrybean.in along with your order number. We will be happy to resolve this for you.  

Unfortunately, we do not accept returns on food and beverage products. If you receive a broken or damaged product, please email us on support@countrybean.in and we will be happy to send you a replacement.  

Yes, COD is available. However, we have a nominal charge based on the COD amount. 

We accept Cash on Delivery, Paytm, UPI (Google Pay, PhonePe, BHIM etc.), Net Banking, VISA, MasterCard, Maestro and American Express cards issued by banks in India and abroad. 

If you haven't received the order confirmation in your inbox, you might want to check your spam or trash folder. If you still don't find the email, do not hesitate to write to us at support@countrybean.in. 

We recommend checking our bestseller bundle. https://www.countrybean.in/collections/combo/products/bestseller-coffee-bundle-. It is a collection of some of our most popular flavours.  

Please click here to view our gifting catalogue: https://www.countrybean.in/collections/festive-gifting 

Sure, please navigate to your shopping cart to add a gift message (up to 70 characters). 

We do not have an option for gift wrapping at the moment. Click here to view our gifting catalogue instead https://www.countrybean.in/collections/festive-gifting 

Orders are typically dispatched within 1-2 working days. Once dispatched, the tracking details will be emailed to you. Please chat with us or email us at support@countrybean.in if you are unable to track your order. 

Depending on your location orders are typically delivered in 4-6 working days. 

Please email us on support@countrybean.in with your order number and updated address before your order is dispatched. We will do our best to help! 

We offer free shipping on prepaid orders above Rs. 499. A nominal fee is charged for cash on delivery.  

We do not have International Shipping presently, we hope to enable it soon. 

We do provide GST bills with every order, but presently we do not have the facility to incorporate individual GST numbers. However, we aim to provide the facility soon. 

Our coffee is made with 100% freeze-dried arabica coffee granules. The coffee is blended with natural and nature-identical flavouring. It contains no added sugar, dairy, preservatives or any artificial additives. 

Country Bean contains caffeine. We do not have a decaf option at the moment. 

Our jars contain 50g of coffee and make about 25 cups.  

Our coffee has only 5 calories per serving 

Yes, just use vegan milk instead of regular milk! For black coffee, use hot water. 

Yes, our coffee is totally Gluten free 

Yes, absolutely. Just add some hot water to 1 heaped teaspoon of Country Bean coffee. 

Country Bean coffee is super easy to make:

Take 1 heaped teaspoon of our coffee powder

Add hot milk for lattes or cold milk for frappés (use hot water for black coffee)

Add sugar as per taste

Mix the ingredients and voila!

Here is a link to some of our favourite recipes: https://www.countrybean.in/pages/coffee-recipes 

Freeze-dried coffee is extremely smooth and has no bitter aftertaste. When coffee is freeze-dried it retains all its flavour and aroma, compared to spray-dried coffee which loses most of its flavour. 

To know more about the difference between the two, read our blog on the difference between freeze-dried coffee and spray-dried coffee: https://www.countrybean.in/a/blog/freeze-dried-vs-spray-dried-coffee-whats-the-main-difference 

Our instant coffee has a shelf life of 12 months. However, we advise you to consume within 3 months once you have opened the seal.

Country Bean coffee contains about 57 mg of caffeine in one heaped teaspoon.

We grow our single origin coffee in the finest coffee estates of South India.

Our Instant Coffee is made with 100% freeze-dried premium arabica coffee. It contains no chicory. 

Click the link below to view the simple guide on how to use our Milk Frother to attain a frothy cafe-like cup of coffee at home!

https://www.countrybean.in/a/blog/how-to-use-our-milk-frother 

Yes, the milk frother works with all kind of milk, dairy and non dairy. 

Click the link below to view the simple guide on how to assemble our Milk Frother to attain a frothy cafe-like cup of coffee at home! https://www.youtube.com/watch?v=ajUkf85u6bk 

Country Bean Milk Frother can be cleaned used soap and warm water. Make sure to clean between the double mesh. 

To obtain a beautiful foamy cup of coffee, use either extremely hot or chilled milk in the frother. 

Click below to watch a simple guide on how to fix the milk frother when the knob gets stuck: https://youtu.be/6I684RjJWSk 

Yes, our frother comes with a 6 month warranty.  

Yes, the frother is super durable and sturdy. It is made of premium grade stainless steel. 

The known allergens present in the Dalgona Spread are milk and soy, and the Hazelnut Latte Spread contain milk, soy and nuts. However, we would advise to check the ingredients list. 

The coffee spread has a shelf life of 9 months. 

No, the Country Bean coffee spreads contain milk. 

We would advise against consuming our product if you have a nut allergy as the hazelnut latte flavour has hazelnuts as an ingredient. The facility in which our products are packed also deal with other nuts. 

We would recommend consulting a nutritionist to best assist you with this question .

Country bean coffee spread uses palm oil. 

Our Country Bean coffee spreads can be used for all your breakfast and dessert cravings. You can have it with your toast, cookies, fruits, desserts and anything else you can think of. You can also add it to your smoothies, milkshakes and your cereals. Our personal favourite is having it right out of the jar.  

No, it contains 50.65gms of sugar for 100gms of spread. 

Our spread jar contains 250gm of coffee spread. 

Our spread has 553.51kcal per 100gm serving .

No, Country Bean spreads do not contain any animal fat and are vegeterian. 

We use Dark Couverture Buttons(cocoa liquor, cocoa butter, sugar, vanilla, soya lecithin), Cocoa Powder, Sugar, Cornflour and Salt. 

The hot chocolate has a shelf life of 9 months. 

Yes, it is vegan. 

The net weight of hot chocolate is 200gms. 

No, it contains 5.32gms of sugar per 20gm serving. 

Take 2 heaped tablespoons in a medium sized cup, add hot boiling milk and stir well. Top it with marshmallows or whipped cream. https://www.countrybean.in/a/blog/try-this-incredibly-creamy-rich-hot-chocolate 

Our Hot Chocolate has 94kcal, per serving of 20gms. 

Our Hot Chocolate contains soy which is a known allergen. However, we would advise you to check the ingredients list. 

We source our Filter Coffee from the hills of Chikmagalur, Karnataka. 

Each pouch can make 15 to 20 cups. 

The net weight of the Filter Coffee is 200ml. 

The Filter Coffee has a shelf life of 6 months from the date of manufacture. Once the seal is opened, it must be refrigerated and consumed within 10 days. 

Yes, Country Bean Filter Coffee is sugar free. 

Our Filter coffee is made with freshly roasted premium coffee beans (80%), chicory (20%), R.O. water, added natural and nature-identical flavouring (for vanilla and hazelnut).

Some of our drinkware is made in India, and some are imported. 

To clean our drinkware, wash it with water and soap. Rinse it thoroughly, and pat it dry. Since some of our drinkware is made with natural materials, make sure you dry it in direct sunlight to kill any kind of bacteria. 

Country Bean's flask has thermal insulation performance of upto 6 to 8 hours. 

Country Bean flask has maximum capacity of 500 ml. 

Hot liquids must be avoided. It's perfect for warm/cold liquid. 

Yes, our tumbler comes with a straw. 

Country Bean tumbler is made of Borosilicate glass with a silicon sleeve. 

Country Bean tumbler has maximum capacity of 480ml. 

It is made of SS 304 grade. 

Bamboo is a natural material. Like any other bamboo-based products, we recommend keeping the cap dry after use to ensure adequate care. You can gently clean it with soap and water and leave it outside in the sun for an afternoon to remove the odour. 

Since bamboo is a natural material, it may grow fungus if it is left moist or wet. The best way to remove any fungus from your bamboo lid is to clean the area with a damp cloth. Use a solution of vinegar and water or a mixture of lemon and salt, apply it on the affected area and scrub well. You'll notice that the fungus will start to come off. Once it's all gone, just rinse it with water and then let it dry in direct sunlight. 

Yes, the flask is completely spill-proof. 

The gift boxes are customizable for bulk orders. The MOQ for customization of gift boxes is 100.

To place a bulk order, you could email us on partner@countrybean.in to reach the concerned department. 

Yes, to add a gift message, add the box to your cart and select the add a gift message option there. 

Changing the flavour of the product in the gift box will not be possible currently. 

It is generally delivered within 2-4 working days of placing the order. 

While using a handheld milk frother, you just need to plunge the milk for 20 to 30 seconds to get some very frothy, drool-worthy coffee.

Our milk frother can be used to make milkshakes, different types of coffee, cold foam, as well as different types of cold and hot beverages.

Yes, you can easily use a milk frother for your morning smoothies. Just add your protein powder to your milk, and blend using the milk frother.

We would advise you to heat the milk before frothing it. For the results for hot coffee, make sure the milk is piping hot before you use it to add it to the milk frother and froth the milk.

An instant milk frother is a manual handheld milk frother used to froth milk for coffee.

Milk frothers are used to aerate milk, which gives it a fluffy, light, and creamy texture. Using a milk frother increases the overall volume of the milk and adds a beautiful layer of froth to your lattes and cappuccinos.

Yes, a milk frother does make your coffee taste better. The foam floats on top of the coffee and gives it a rich, smooth taste. The foam on top of your coffee also prevents your coffee from getting cold too soon.

The Breakfast Bundle consists of our milk frother, a jar of our hazelnut coffee, and a jar of our hazelnut coffee spread.

Our milk frother, hazelnut coffee, and hazelnut coffee spread combo will help you make café-like lattes, frappés, and cappuccinos at home in minutes. Take your breakfast to the next level with our Hazelnut coffee Spread - spread it on toast, biscuits, fruits, and anything you like.

Our coffee mugs can be used to sip on your favourite beverages. They're also perfect for gifting your friends and family.

The capacity of our green Keep Calm coffee mug is 330 ml.

Yes, our coffee mugs are microwave-safe and dishwasher-safe.

Yes, it is completely safe to use our ceramic coffee mugs to drink coffee.

Our Country Bean coffee mug is microwave safe and made from the highest quality ceramic material. 

Yes, our Country Bean Signature mug is dishwasher-safe and microwave-safe. 

No, our Dalgona spread is not vegan. It contains milk solids.

The dalgona spread is used for all your snacking needs. You can spread it on your toast, biscuits, desserts, pancakes, or even have it straight out of the jar.

We would advise you not to refrigerate our Dalgona spread. Instead, you can store it in a cool, dry place away from sunlight.

Our coffee spread has a shelf life of 9 months. We would recommend that you stir it well before use.

Our dalgona spread is made with real coffee. It's smooth, creamy, and perfectly balanced. The richness of coffee makes it the perfect coffee spread for coffee lovers. 

Our Coffee Spread is the first of its kind. It's made with real coffee powder, which gives it a rich coffee aroma and flavour. It spreads smoothly like butter and smells like fresh coffee.

Our Bestselling Coffee Spreads Bundle consists of one jar of Dalgona Spread and one jar of Hazelnut Coffee Spread.

Our Bestselling Coffee Spread bundle is the perfect addition to your breakfast and all your snack breaks. You can have our coffee spread with all your snacks. You can spread it on bread, biscuits, waffles, and whatever desserts you like. You can also have a spoonful of the hazelnut coffee spread or the dalgona spread straight out of the jar.

The Dalgona spread contains milk solids and soy, and the Hazelnut coffee spread contains milk solids, soy, and nuts which are common allergens. However, we would advise you to check the ingredients list. 

The Drinking Chocolate Bundle has two of our best hot chocolate flavours. It has the Classic Hot Chocolate mix and the Mocha Hot Chocolate. This is the best hot chocolate bundle for those who enjoy coffee and chocolate.

The difference between Classic hot chocolate and Mocha hot chocolate is the flavour. The Classic hot chocolate mix is unflavoured. It consists of rich cocoa powder, blended with dark chocolate buttons. The Mocha hot chocolate contains real ground coffee in the cocoa powder, which gives it the coffee flavour.

Our Hot Chocolate Bundle mix has 60% less sugar than other brands. Compared to other drinking chocolate mixes, our hot chocolate mix is not sugary and more chocolatey. The dark chocolate buttons give it a rich, creamy texture that you get in cafes.

|Our Filter Coffee decoction bundle consists of three of our flavoured filter coffee decoctions. It contains 1 pouch of vanilla filter coffee, 1 pouch of original filter coffee, and 1 pouch of hazelnut filter coffee.

The advantage of using our filter coffee decoction is that it makes your coffee-making process easier and much faster. All you have to do is pour 1 tbsp of the decoction, add milk/water and sugar to taste. Mix well and your coffee is ready.

Our filter coffee can be enjoyed at any time of the day. It's smooth and super easy to make. It only takes 30 seconds to make a delicious cup of Country Bean filter coffee.

Yes, you can drink coffee from our glass tumblers. You are advised against using our glass tumbler set for any very hot liquids. The glass tumblers are perfect for cold and warm liquids. 

Yes, our glass tumblers keep drinks cold. It's perfect for your iced coffee, cold coffee, etc.

Country Bean's tumbler glass set is chic and travel-friendly. It comes with a silicone straw and it's perfect for you to sip on your iced coffee, smoothies, flavoured water, etc. when you're on the move.

To clean the glass tumbler, just wash it with soap and water, and dry it. Allow it to dry in direct sunlight to prevent any odour, since the cap is made with natural materials. 

Our glass tumblers can be used for your iced coffee, smoothies, juices, flavoured water, or any other liquid that you wish.

Since our tumblers are made of glass, we would recommend that you use them only for cold or warm liquids. Refrain from pouring hot liquids into the tumbler glass.

A coffee spread is like a chocolate spread but instead, it's made with real coffee. Our hazelnut coffee spread is smooth and creamy with a hint of toasty hazelnuts. It's made with real coffee and cocoa.

Our Hazelnut Coffee Spread is made with real coffee, cocoa, milk solids, and hazelnuts. It's smooth, rich, and deliciously creamy. It tastes like your favourite chocolate spread with a hint of hazelnuts and the rich flavour of coffee. 

No, we would advise you not to refrigerate the coffee spread. Store it in a cool, dry place and away from direct sunlight. Stir it well before use.

Our new filter coffee decoction is the highest quality coffee that you can enjoy in seconds. We extract the best of every bean to create a liquid 20x more concentrated than traditional filter coffee.

You can make 15 - 20 cups of filter coffee from one pouch.

Our filter coffee is made with premium quality coffee beans that are concentrated to 20x to give you the best filter coffee experience.

Our hazelnut coffee powder uses added natural and nature-identical flavours.

Our Hazelnut instant coffee has a subtle toasted, nutty flavour. The aftertaste of the Hazelnut coffee has a hint of creamy nuttiness that gives your coffee a smooth aftertaste.

Our hazelnut coffee can be used to make all kinds of cafe-like beverages at home - cappuccinos, lattes, frappes, etc.

The best drinking chocolate bundle is the Holiday Bundle. It consists of all three of our hot chocolate flavours - Classic, Mocha, and Peppermint, which means you don't have to choose! It's also the perfect gift to give to those who love drinking chocolate.

The Holiday bundle contains hot chocolate in three different flavors. There's Classic, which is not flavoured, and Mocha hot chocolate which is a coffee-flavored drinking chocolate mix and Peppermint flavoured hot chocolate mix.

Our Holiday Bundle for hot chocolate mix comes in one size only. Each box of hot chocolate is 200g each.

Take 2 heaped tablespoons in a medium-sized cup, add hot boiling milk and stir well. Top it with marshmallows or whipped cream. You can enjoy enjoy it with chilled milk as well. 

Taste drinking chocolate the way it should be with Country Bean's Hot Chocolate. The hot chocolate mix consists of rich cocoa powder blended with dark chocolate buttons that makes your drinking chocolate experience heavenly. 

Our Classic hot chocolate mix is perfect for you if you don't like overly sweet drinking chocolate. It's rich, cocoa powder blended with dark chocolate buttons that melt to give your hot chocolate a creamy, thick texture. Our Hot chocolate mix has 60% less sugar compared to other brands. 

There is no best time to drink hot chocolate! It can be enjoyed any time of the year, whether it's hot or iced. Our classic hot chocolate can be enjoyed hot during the cold winters, or you can use it to make iced drinking chocolate to get you that chocolatey goodness during the hot summer days.

Our Mocha hot chocolate doesn't taste exactly like coffee, but it is flavoured with coffee. It tastes exactly like drinking a mocha at a cafe. The sweetness of chocolate, coupled with the hint of coffee flavour makes it a delight for your tastebuds.

Mocha hot chocolate is drinking chocolate that is flavoured with real ground coffee, to give it that subtle coffee flavour.

Our peppermint hot chocolate does not contain any caffeine. It only consists of rich, cocoa powder which is blended with dark chocolate buttons. The cocoa powder is flavoured with ground peppermint to give your hot chocolate that refreshing, minty taste.

Our peppermint hot chocolate tastes creamy, chocolatey without being too sweet, with hints of refreshing mint. Each sip leaves you feeling refreshed and wanting more.

To make the perfect cup of hot chocolate, heat some milk in a pan. Add 2 tbsp of the hot chocolate mix to your cup. Add the milk and stir until the chocolate buttons melt. Mix well and enjoy! You can top it off with whipped cream if you like.

Yes, you can put any hot liquids in our stainless steel flasks.

Yes, our stainless steel flask bottles are completely safe.

Our stainless steel flask is durable and travel-friendly, and it comes with a detachable strainer as well. It's available in 2 different colors - blue & green. It keeps your drinks hot and cold for hours.

To place a bulk order, you could email us on partner@countrybean.in to reach the concerned department.

Yes, to add a gift message, add the box to your cart and select the add a gift message option there.

Changing the flavour of the product in the gift box will not be possible currently.

A handheld milk frother can be used as a frother for coffee. It can also be used to make milkshakes, cold foam, and different types of hot/cold coffee.

Our milk frother is a manual, handheld frother. To make the milk frother work, all you need to do is pour milk halfway into the frother. Plunge rapidly for 30 seconds. Add rich, foamy milk to your coffee.

Yes, you can easily use our milk frother to make cold foam at home. Just ensure that you are using extremely chilled milk in the milk frother to get the best results for cold foam.

Our Bestseller Filter coffee bundle is a pack of 3 flavoured filter coffee. It consists of 3 flavours - Vanilla, Original, and Hazelnut. This liquid filter coffee is super easy to make. Just add water/milk, and sugar to taste and enjoy.

Each filter coffee pouch contains 200 ml of liquid filter coffee decoction.

Our filter coffee is easy to use. All you have to do is pour 1 tbsp of the liquid filter coffee to your milk and add milk/water and sugar to taste. Mix well and enjoy. Your filter coffee will be ready in seconds.

Country Bean's Milk Frother + Bestseller Filter coffee bundle is the perfect combo for you to enjoy delicious foamy, filter coffee. Available in 3 different flavours, the filter coffee bundle helps you make quick, easy, and delicious coffee at home.

A milk frother can be used to froth milk. It aerates the milk leading to a silky, rich foam. It is typically added to different types of coffee to enhance the flavour like cappuccinos and lattes. 

When you use our handheld milk frother for coffee, it takes roughly 20-30 seconds to plunge the milk rapidly. This leaves you with a rich, foamy cup of milk.

A frother for coffee is used to froth milk, which makes your coffee rich, foamy, and drool-worthy. It tastes exactly like it's from your favourite coffee shop.

Yes, using a milk frother for coffee makes it better. It adds a rich layer of foam, that improves the flavour of your coffee. Using a frother for coffee gives it a silky finish and smooth aftertaste.

Our milk frother can easily be used to make milkshakes, iced coffee, cold coffee, lattes, cappuccinos, cold milk foam etc. 

The Must-Have Hot chocolate bundle consists of two of our bestselling flavors - Classic Hot chocolate and peppermint hot chocolate.

The net weight of one hot chocolate box is 200 g.

The Must-Have hot chocolate bundle consists of two drinking chocolate mixes. Each box contains 200g of hot chocolate mix. You can make 15-20 cups of hot chocolate from each box.

Hot chocolate can be enjoyed at any time of the day. It's not always necessary to consume your hot chocolate with hot milk. During the summer you can easily use the drinking chocolate mix to make your iced chocolate or cold chocolate at home.

Our filter coffee has a shelf life of 6 months. However, once opened - refrigerate immediately. Consume within 10 days of opening.

Our liquid coffee decoction is super easy to use. Just pour 1 tbsp of the filter coffee decoction, add milk/water and sugar to taste. Mix well and enjoy your filter coffee.

Once opened, make sure you refrigerate the filter coffee. Consume the filter coffee within 10 days of opening the pouch.

The filter coffee decoction is concentrated liquid coffee. It must be mixed with water/milk before consuming it. Our filter coffee is rich and full-bodied with a smooth finish.

Yes, our filter coffee is sugar-free. It has no added sugar.

Original instant coffee is a non-flavoured coffee powder, that smells like freshly roasted flavoured coffee and has a strong, rich taste. It also has a bold, smooth aftertaste that lingers on, unlike other instant coffee.

Our original instant coffee has a shelf-life of 18 months.

Our filter coffee decoction can be used to make instant filter coffee at home in 30 seconds. Since it's a liquid, you just need to add water/milk, and it's ready. It's quick, easy, and the smoothest filter coffee you've tried.

It's super easy to make filter coffee at home. Just pour 1 tbsp of the filter coffee decoction, add milk/water and sugar to taste. Mix well and enjoy!|You can make your filter coffee as strong as you like. If you follow the instructions on the pack, you will get a strong cup of filter coffee. However, if you like your coffee to be stronger then simply add more filter coffee decoction.

Yes, you can use our filter coffee to make cold coffee as well as hot coffee.

Our vanilla coffee has rich, floral notes of vanilla and a creamy and sweet flavour. The flavour of the vanilla is distinct and blends incredibly well with the flavour of instant coffee.

Our vanilla coffee uses added natural and nature-identical flavours that give it a distinct mellow, vanilla smell and flavour.

This vanilla flavoured instant coffee can be used to make cappuccinos, frappes, iced lattes, and all sorts of coffee beverages at home.

Our caramel coffee powder uses added natural and nature-identical flavours to give it that distinctive sweet, caramel flavour and aroma.

Our caramel flavoured coffee has a buttery flavour with delicate hints of caramel that give your coffee a mellow aftertaste.

Berry coffee has a very fruity, sweet taste and blends extremely well with the flavour of instant coffee It has a fruity aftertaste without being overpowering.

No, our berry coffee contains no artificial additives or preservatives.

Our cocoa mint coffee is a flavoured coffee powder that contains hints of fresh mint and cocoa.

Cocoa mint coffee has a refreshing minty aftertaste with dark notes of rich cocoa. It has a soothing and mild aroma, and with each sip you are left with a cooling aftertaste.

No, the frother doesn't require any batteries or electricity. It is super easy to use and has zero running cost!